The spa dragon manual below

The Spa Dragon warranty (USA)

You should first read all instructions before attempting to use this product. 

A. This 2 year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this warranty. 

The Spa Dragon, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase. 

B. At its option, The Spa Dragon, Inc. will repair or replace this product if it is found to be defective in material or workmanship. 

C. This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual. 

D. The Spa Dragon is designed to help prevent freeze damage but this is not guaranteed and The Spa Dragon nor its resellers/dealers assume any liability for any damages that may occur while The Spa Dragon is installed whether correctly or incorrectly.

E. Return defective product to The Spa Dragon, Inc. with a brief description of the problem. Include proof of purchase and a $15 US/$20 CAN cheque or money order for handling, return packing and shipping charges. Please include your name, address and a daytime phone number. You must prepay shipping charges. We suggest having tracking or delivery confirmation. Send to:

The Spa Dragon inc.

675 Industrial Ave

Ottawa, ON

K1G 0Z1

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE HEATER TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.

The Spa Dragon Warranty (Canada)

LIMITED 2-YEAR WARRANTY
This product carries a two (2) year warranty against defects in workmanship and
materials. The Spa Dragon Canada agrees to replace a defective product, within the stated
warranty period, when returned to the place of purchase with proof of purchase.
This product is not guaranteed against wear or breakage due to misuse and/or abuse.
Imported by The Spa Dragon, Ottawa, ON, Canada K1G 0Z1
Made in China

Introduction

The Spa Dragon Inc. (referred to as “we” or “us” in these terms) provides our website(s), products, services (including products which connect to the internet, such as The Spa Dragon module ), mobile applications, and other firmware and software (collectively, the “Services”). These Terms govern your use of our Services.

You represent that you have read, understand, and agree to be bound by these terms of use (“Terms”), you are of legal age to form a binding contract with us, and you have the authority to enter into the Terms personally or on behalf of the company you have named as the user, and to bind that company to the Terms, by using or accessing the Services or by clicking the “I accept” button, completing the registration process, and/or browsing our website or downloading our mobile applications.

If you do not agree to these Terms, do not use the Services, and any other software included in the Services, from your device(s), and disable internet access for The Spa Dragon.

Questions and Concerns

If you have any questions, complaints or claims with respect to the Services, please contact us at info@thespadragon.com.

Privacy Policy

We collect, use and disclose your personal information in accordance with our Privacy Policy, which is incorporated into these Terms. You consent to the collection, use, and disclosure of your personal information in accordance with the then-current version of our privacy policy.

Eligibility for Access

These Terms apply to all users of the Services. You may not use the Services if you have not reached the age of majority in your jurisdiction of residence and, in any case, if you are not over the age of 13, as the Services are not intended for children under 13.

Changes to the Services and Termination of Access

We reserve the right to change any aspect of the Services including adding or removing functionality, and the right to refuse or remove any content, whatever the source, at any time without any notice or liability to you and in our sole discretion. We may terminate, restrict, or suspend your use of the Services at any time, without notice or reason.

License Rights and Limitations

The Services are for your personal and non-commercial use. You may use The Spa Dragon and view web pages that form part of the Services for personal use, but may not otherwise copy, reproduce, modify, collect, republish, distribute, or catalogue information or material on the Services, except as expressly permitted by us or these Terms.

You may not use the Services to engage in any unlawful activity or to infringe our rights or those of our affiliates or others. You further agree that you will not: (i) interfere with the operation of the Services in any way, (ii) interfere with anyone’s use or enjoyment of the Services, (iii) harass anyone on the Services or through the Services, (iv) impersonate any person or entity on the Services or through the Services, (v) provide false or misleading information using or through the Services, (vi) publish or submit any content or views that may be considered libelous, defamatory, threatening, abusive, vulgar, obscene or otherwise objectionable, or (vii) attempt to reverse engineer, decompile, or disassemble any part of the Services or obtain access to the source code of The Spa Dragon.

You agree to keep any account login information for use of the Services confidential and to take full responsibility for use of such passwords and use of your account (whether or not the use is authorized by you). You may not permit anyone to use your account login information or the Services. You must contact us right away if you are aware of or suspect misuse of your password or account or any security breach of the Services.

Content Provided by You

You own the content and information that you: (i) provide to us through the Services, including or (ii) authorize us to collect on your behalf from one or more third parties, including technical information regarding your use of the Services (collectively, “User Content”). You hereby grant us a worldwide, irrevocable, fully paid-up, royalty-free license to use, store, modify, reproduce, aggregate with other information, distribute, communicate, publish, publicly perform, display, and create derivative works from, the User Content and to sublicense (through multiple layers) all of the foregoing. You also hereby waive, and agree to cause all authors to waive, in favour of us and all of our licensees all moral rights (or other similar rights of authorship) in the User Content. This license and waiver continues in respect of pre-existing User Content even if you stop using our Services.

You agree that we will exclusively own, and may freely use, all feedback, suggestions, or ideas that you provide to us without any accounting to you.

Our Proprietary Rights

We and our licensors retain exclusive ownership of, and title to, all copyrights, trademarks, patent rights, trade secrets and all other intellectual property and other proprietary rights in the Services, including all of its functionality, its look and feel, and content (including software, text, design, graphics, images, data, advertisements, audio, video and the selection and arrangements thereof), except the User Content. The aforementioned material and information are protected by law against unauthorized copying and reproduction and, except as expressly provided in these Terms, no licence to any such material or information is granted to you.

The Spa Dragon and related marks and designs are registered or unregistered trademarks of The Spa Dragon Inc. or our affiliates or associates. Other service and product marks that appear on the Services are the trademarks of their respective owners. The display of any trademarks on the Services does not imply that a license has been granted for any further use.

Third Party Content

The Services may contain links to other sites. Such other sites were independently developed by third parties. These links are for your convenience only and we do not assume responsibility for the accuracy or appropriateness of the information contained at such sites or endorse the viewpoints expressed at such sites.

Any mention of another party or its product or service on the Services is for informational purposes only and should not be construed as an express or implied endorsement of that party or its advice, opinions, information, products or services.

Electronic Communications, Messages, and Solicitation

You consent to receiving electronic communications from us and our partners regarding or related to the Services, including notice about your use of the Services, changes to the Services, and promotional information and materials regarding us or our partners’ products and services. These electronic communications are part of your relationship with us and you receive them as part of your use of the Services. You agree that any notices or other communications we send to you electronically to an email address that you provide to us will satisfy any legal communication requirements, including where communications must be in writing.

The Internet is not a secure means of communication and the privacy, integrity or authenticity of any communication over the Internet between you and us cannot be ensured. We are not responsible for any damages you may suffer if you communicate confidential information over the Internet or if WE communicate such information to you at your request.

Software Updates and Modifications

If you download The Spa Dragon App, you agree and acknowledge that the app may download and install upgrades, updates and additional features from us in order to improve, enhance, and further develop the app.

No Warranties

WE disclaim all warranties, representations and conditions regarding use of the Services or the Information provided, including all implied warranties or conditions of merchantability, MERCHANTABLE QUALITY, fitness for a particular purpose, TITLE or non-infringement, whether express or implied, or arising from a course of dealing, usage or trade practice. Access to the Services is provided on an "as is" basis. You should not assume that your use of the Services will be error free or that the Services will operate without interruption.

No Liability

We are not responsible for any DIRECT, indirect, special, incidental, consequential or PUNITIVE damages or any business interruption, loss of use, lost data, lost profits or other pecuniary loss whatsoever and howsoever caused, arising out of or in connection with these Terms, the use Or Misuse of the Services, or in reliance on the Information available on the Services, whether in an action of contract, Civil liability, negligence or other tortious action, even if we have been informed of the possibility OF SUCH DAMAGES OR SUCH DAMAGES ARE REASONABLY FORESEEABLE.

our liability will be limited to direct damages and in no event will OUR aggregate liability arising out of or in connection with these Terms, the use Or Misuse of the Services, or in reliance on the Information available on the Services exceed One-Hundred US Dollars ($100).

THE FOREGOING LIMITATIONS OF LIABILITY APPLY TO THE FULLEST EXTENT ALLOWED BY LAW AND ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.

Indemnity

You hereby agree to indemnify, defend and hold harmless us and our partners, members, shareholders, officers, directors, employees, consultants, lawyers and agents from any and all third party claims, liability, damages or costs they incur arising out of or as a result of your misuse of the Services, your violation of these Terms, or your infringement of any our intellectual property or other rights, or those of any other person or entity.

General

You agree to resolve any claim, cause of action or dispute (claim) you have with us (whether relying on your use of the Services, these Terms or otherwise) exclusively in a court located in Ottawa, Ontario. The laws of Ontario (and any applicable laws of Canada) govern these Terms, as well as any claim that might arise between you and us, without regard to conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Ottawa, Ontario for all such claims.

We reserve the right to make changes to these Terms in our sole discretion at any time. The changes are effective on the earlier of: (i) us providing you with notice of the changes (including by email, by posting notice on the Services, or by other reasonable means), or (ii) 14 days after the revised Terms are posted on the Services. However, changes made to comply with the law will be effective immediately. You agree to regularly review these Terms to be aware of any changes. If you do not agree to the changed Terms, do not use the Services and delete all related applications from your mobile device, and disable internet access for the The Spa Dragon module.

If you are entering into these Terms on behalf of a company or other legal entity (including your employer), you represent that you have the authority to bind the entity, and in such case the terms “you”, “your”, and “yours” will include the entity.

You will do, execute or deliver all such further acts, documents and things as we may reasonably require from time to time for the purpose of giving effect to these Terms (including to protect, confirm, and enforce the license provided to us above).

These Terms, including the Privacy Policy, constitute the entire agreement between the parties with respect to the Services. It supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, with respect to the Services.

If any provision of these Terms are found to be unlawful, void or unenforceable, then such provision will be deemed severable and will not affect the validity and enforceability of any remaining provisions. The language in these Terms will not be interpreted strictly for or against any party. We may assign, transfer or otherwise dispose of our rights and obligations under these Terms, in whole or in part, at any time without notice. You may not assign, transfer, or otherwise dispose of any rights or obligations under these Terms, in whole or in part. Any attempted assignment, delegation, or transfer in violation of the foregoing will be null and void.

You acknowledge and agree that products, services or technology provided by us are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer our products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations. You may not use, export, import, or transfer the Services except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Services, and any other applicable laws.  In particular, but without limitation, the Services may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Services, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Services for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons.